- Home :
- JHM Shipping Policy
Orders shipped via Standard Shipping will be shipped via the US Postal Service, FedEx Ground, UPS Ground Delivery or a combination of these methods. Please order by phone if you require a specific carrier. For in-stock items delivered within the continental United States, you should expect to receive your order within the estimated time frames (listed as Business Days) defined below. If your order contains multiple items, it may ship from different warehouses and arrive on different dates.
Due to differences in shipping methods from our distribution centers we are unable to deliver packages to P.O. boxes. We apologize for the inconvenience.
Shipping rates and estimated delivery times
You can choose from a variety of shipping options for your order. Shipping costs are based on the shipping service level you choose.
NOTE: Expedited shipping is unavailable with purchases of scooters, scooter batteries, and scooter accessories. These items must be shipped via standard ground shipping due to the amount of time needed to customize orders for scooters. All other items may be shipped standard or expedited.
|Standard Shipping||2nd Day Air Shipping||Next Day Air Shipping|
|Shipping Rates||$6.95 or free¹ w/$75 purchase||Calculated online||Calculated online|
|Order Processing ²||1-2 days||same day||same day|
|Shipping Time ³||2-7 days||2 days||1 day|
|Overall Delivery Time (Business Days)||3-8 days||2 days||1 day|
These estimates are based on our most common orders. The times listed above are in business days (Monday through Friday, excluding federal holidays).
- 1) Some items or locations may not qualify for free shipping.
- All shipments made to Hawaii or Alaska do not qualify for free shipping and can only be shipped via expedited shipping. The shipping fee is applied at checkout. Certain items may be ineligible for our Free Shipping Program or discounted shipping promotions. Items that do not qualify will be identified on the specific product’s page.
- 2) Order Processing Deadlines
- For standard and expedited shipping, orders received before 1 p.m. Eastern Time Monday through Friday (except holidays) will be processed the same day. Orders received after 1 PM will be processed the next business day. Our transportation partners do not process orders on the weekend. Therefore, if you place an order after 1 PM on Friday your order will be processed the following Monday. For out of stock items, we will notify you if we cannot ship your item within one week.
- 3) Weekend Delivery
- Expedited orders shipped via Next-Day or 2nd-Day Air are delivered Monday through Friday only. Guaranteed delivery is not available on the weekend or federal holidays.
- 4) Peak Season Disclaimer
- The guarantee for all US air services and UPS 3 Day Select is suspended for shipments picked up on Dec. 21, 22 and 23.
Risk of Loss: All items purchased from Just Home Medical are made pursuant to a shipment contract with our carriers. This means that the risk of loss and title for such items pass to you upon our delivery of your order to the carrier.
I like your gift category because I’m always looking for ideas for my dad. I just gave him the Pathlighter Lighted Cane and he uses it every night. He can see enough to get to the bathroom but doesn’t have to turn on the overhead light. Thanks for the idea.Beth, Seattle